No overall narrative here, but just some notes from the report:
1. Last year, we saw 3.2 million people through our doors and had 3.1 people onto our website. While the numbers are close, they indicate we are still a bricks and mortar operation. I would’ve assumed that we were ahead on the web side, but not by very much.
But, since the OCLC report that pointed out no one starts web searches at a library website, this shouldn’t surprise me. But, its interesting to see an indicator right in Timberland’s own stats.
2. On the same topic, our downloadable materials have doubled twice since 2009. This is a trend I’ve pointed to before (at Seattle Public library). But the key to really driving this trend was library and user generated content, not licensing e-content from a vendor.