I’m a big fan of reference services, though, I realized today, that I hardly use them. Every so often, maybe once or twice a year, I’ll submit a question, but for a person that spends a lot of time trying to answer esoteric questions (where exactly in Olympia did Quemuth die?), I don’t think I use the Timberland Reference services enough.
So, I spent part of my afternoon looking for advocacy material that went along two general themes:
1. Why reference services are important, why from a public policy viewpoint, you should pay for them.
2. Why you should use reference services.
In about an hour, I came up with nothing. Which means, on Monday I’ll be submitting via email that question to my local online library reference department.
But, between now and then, how would you convince a policy maker to fund reference?
How would you convince a general library patron, an infophile or just anyone that using reference is good for them?